Cancellation and Refund Policy

Thank you for choosing AstroVastuAI.com for your astrological and Vaastu consultancy needs. Our aim is to provide quality services, and we understand that circumstances may arise where you need to cancel a service and request a refund. Please review our Cancellation and Refund Policy below:

Cancellation Policy

1. Cancellation Period : You may cancel your consultancy service within 48 hours from the time of purchase. The specific cancellation period will be mentioned in the confirmation email or on our website. Cancellation of order is not possible after 48 hours or two working days. This is due to the fact that works are allotted within 8 hours or one working day to different qualified and experienced professionals.

2. Cancellation Process : To cancel your service, please contact us at support@astrovastuai.com or call us at the provided mobile numbers. Clearly state your intention to cancel and provide relevant details for identification.

3. Refund Eligibility : Cancellations made within the stipulated cancellation period may be eligible for a refund.

Refund Policy

1. Refund Eligibility : Refunds will be considered for cancellations made within the specified cancellation period.

2. Refund Amount : If eligible for a refund, the refunded amount will be 50% of the total service cost. This amount is subject to deductions for any applicable transaction fees or administrative charges. This is due to the fact work is allotted and administrative costs are calculated on hourly basis for costing purposes.

3. Refund Process : To request a refund, please send an email to support@astrovastuai.com with the details of your cancellation and the reason for the refund request. Our team will review your request and respond accordingly.

4. Refund Timeline : Refunds, if approved, will be processed within 3 business days of receiving your request. The actual time it takes for the refund to be reflected in your account may vary based on your payment method and financial institution.

Contact Information

If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at:

AstroVastuAI.com
Dr. Surendra Kapoor
C/o – Trisha Kapoor
C2C 603, Long Island Pride World City
Charholi Next to DY Patil Knowledge City
Pune – 412105

Mobile: +91 9831229090 / +91 7044048764 
Email: support@astrovastuai.com

Please note that this policy is subject to change, and any updates will be posted on our website. It is your responsibility to review this policy periodically for changes. Thank you for choosing AstroVastuAI.com for your astrological and Vaastu consultancy needs.